020 8610 3123

The contact centre is currently closed.

Our contact centre is currently open.

Our usual opening hours:

  • Monday – Thursday 9am – 9pm
  • Friday 9am – 7pm
  • Saturday 9am – 7pm
  • Sunday 10am – 5pm
  • Bank Holidays 10am – 7pm

Call us: 020 8610 3123

Contact number: 020 8610 3123

See all the ways to contact us.

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Luxury ski holidays

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Ratings

With all the various national tourist boards applying widely varying criteria to hotel ratings, the whole question of international hotel grades has become confused. We have therefore applied our own 'rating', representing the general standards of that country in order that fairer comparisons can be made.

Please note: rating may differ from the official star rating of the local tourist board. Our classifications take into account not only the basic facilities, but also the location, leisure facilities, general character and atmosphere of the hotel, as well as customer feedback. Chalet ratings give comparisons with other chalets but do not provide like for like comparisons with the ratings of full service hotels.

Your package price and availability

Our website's prices and flight, accommodation and room availability are updated every morning. To calculate average price per person, applicable discounts are subtracted from your total cost, which is then divided by the number of adults and children (excluding infants). A full price breakdown can be viewed on the payment page.

In some circumstances, prices and availability may update during the day so you may find price/availability differences later in the booking process.

This is usually due to high demand for the selected holiday. Should you have any issues with this, please contact us or see here for more information.

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