020 8610 3123

The contact centre is currently closed.

Our contact centre is currently open.

Our usual opening hours:

  • Monday – Thursday 9am – 8pm
  • Friday 9am – 7pm
  • Saturday 9am – 7pm
  • Sunday 10am – 5pm
  • Bank Holidays 10am – 7pm

Call us: 020 8610 3123

Contact number: 020 8610 3123

See all the ways to contact us.

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Luxury ski holidays

  • Our Finest range

    Treat yourself to an extra special holiday where luxury accommodation, amazing food and impeccable service come as standard.

    Crystal's Finest range lets you take your pick of some seriously lush places – including 3.5-rated boutique hotels, and 4 or 5-star luxury accommodation. Many also have fantastic spa facilities, so you can pamper yourself while you're away. Whether a hotel, chalet or apartment, they all have something special – ranging from decor fit for royalty to quirky, traditional architecture.

    As well as somewhere fancy to rest your head, Our Finest holidays also include a greater luggage allowance – 23kg of checked-in luggage and 7kg of hand luggage on TUI flights.

    If you're going away with the family, choose your perfect hotel, chalet or apartment from our selection of Great for Families accommodation. As well as the luxury of Our Finest range, you'll get family-friendly facilities and a choice of excellently-located places.

    View our Finest deals

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Ratings

With all the various national tourist boards applying widely varying criteria to hotel ratings, the whole question of international hotel grades has become confused. We have therefore applied our own 'rating', representing the general standards of that country in order that fairer comparisons can be made.

Please note: rating may differ from the official star rating of the local tourist board. Our classifications take into account not only the basic facilities, but also the location, leisure facilities, general character and atmosphere of the hotel, as well as customer feedback. Chalet ratings give comparisons with other chalets but do not provide like for like comparisons with the ratings of full service hotels.

Your package price and availability

Our website's prices and flight, accommodation and room availability are updated every morning. To calculate average price per person, applicable discounts are subtracted from your total cost, which is then divided by the number of adults and children (excluding infants). A full price breakdown can be viewed on the payment page.

In some circumstances, prices and availability may update during the day so you may find price/availability differences later in the booking process.

This is usually due to high demand for the selected holiday. Should you have any issues with this, please contact us or see here for more information.

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