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Call us

020 8610 3123 *

Our usual opening hours

  • Monday – Friday: 9am – 5pm
  • Saturday – Sunday: 10am – 4pm

Coronavirus latest information

In accordance with government advice, and to protect the health and welfare of our employees and customers, our Crystal Hubs at indoor snow centres are now closed until further notice and our contact centre teams are working from home.

You can still call us on 020 8610 3123 with your questions. And just so you know, we won't be able to receive any post as our office building is temporarily closed – so please email us in the meantime.

Thank you for your understanding while we're not operating at our usual service levels.

Press enquiries

If you are a member of the media you can contact us using these details. Please note this is for press only. For any customer enquiries, please refer to the sections above.


Company address

Crystal Ski is a trading name of TUI UK Limited (which is part of the TUI AG group of companies).

Company address:
DST House
St. Mark's Hill
Our registered address:
Wigmore House
Wigmore Lane
Registered company number: