Latest holiday updates

Here you’ll find information about upcoming holidays to the mountains. Check back regularly for the latest updates.

Departures to all destinations up to and including 5 March 2021

We’re sorry to confirm that due to the impact of COVID-19 and the restrictions now in place, we can’t operate our holidays to Andorra, Austria, Bulgaria, Canada, Finland, France, Italy, Norway, Switzerland or the USA for departures up to and including 5 March 2021.

Departures after these dates

We’re aware of recent announcements regarding restrictions to some of our destinations. We’ll be proactively contacting any customers whose holidays are impacted as soon as possible to discuss their options, prioritising those due to travel in the coming weeks. We are continuing to monitor the situation.

For all holidays, we’ll be following Foreign, Commonwealth & Development Office (FCDO) advice, monitoring the situation closely and will do everything we can to get you to your destination. If travel restrictions or quarantine requirements remain in place, we’ll be in touch around two weeks before your departure date to offer a range of flexible options.

What happens next?

If your holiday is impacted by the updates above, there’s no need to contact us − we’ll contact you as soon as possible to discuss your options. In the meantime, you can learn more about our Crystal Holiday Promise or find answers to questions in our COVID-19 FAQs.

We’re sorry for the disappointment these updates will cause and we hope we can take you to the mountains soon.