The Crystal Ski Holidays Blog

New Crystal Travel Shop at the Chill Factore, Manchester.

Crystal travel shop interior

Exciting times are ahead for skiers and snowboarders in the Manchester area. Down at the Chill Factore, the UK’s largest indoor ski slope, Crystal holidays are delighted to be launching their first Crystal Travel Shop. The shop will be a place where you can get expert advice and information on skiing holidays across the Crystal programme, The team will be there to help people with booking holidays, booking extras and paying balances – as well as plenty of friendly and practical advice.

Customers visiting the shop will benefit from a completely personalised service, with the store run by a team of ten staff, made up of 3 boarders and 7 skiers. All the staff have between 4 and 25 years experience on the slopes, with the team including a university ski racer, expert freestyle skiers and boarders, a professional ski guide, plus experienced travel agents.  Seven of the team have worked ski seasons overseas looking after people in resort, so they know what people need in order to have the ideal ski holiday. Between them the team have worked in Austria, Slovenia, Italy and France, and have an extensive knowledge of the ski resorts across the Crystal programme.

Crystal travel shop exterior

 Crystal Travel Shop Team Leader Colin Pye said:

“The shop’s going to be a great place where people can pop in and talk to us face to face in a comfortable and informal atmosphere.  We’ve got a fantastic amount of knowledge between us, with most of us having worked ski seasons in a variety of roles from chalet hosts to ski guides to resort operations managers. There’s always exclusive offers and deals available when you book at our shop, plus you can always get out on the slope here in the Chill Factore while we’re looking at the options for your perfect ski holiday.”

The shop officially opens on Friday 3 June, when the Mayor of Trafford will be opening the shop with a ribbon-cutting ceremony, followed by a champagne reception. The shop will be open seven days per week, until 8.00pm on weekdays, so you can come and organise your ski holiday and grab a few runs at the Chill Factore after a day at work.

Crystal’s General Manager Sharon Smith added:

“This is the very first Travel Shop that Crystal have opened, so naturally we’re really excited. We’ve had a presence here in the Chill Factore over the winter with our booking pod which has been a great success and really well received by customers. The new Crystal Travel Shop will allow us to build on this and offer a fantastic service to our customers in the Manchester area.

Come and visit us to get expert advice, book your holiday, pay your balance or add extras.  All our staff are keen skiers and boarders, so they know exactly what you need and want from your ideal escape to the slopes.”

And to celebrate the opening of the shop we’ve got…

Two exclusive opening offers with Crystal and the Chill Factore:

Book your holiday to Europe at the Crystal Travel Shop, Manchester, between 3 and 30 June 2011 and you’ll receive FREE ski/board hire or carriage.

 Offer valid for bronze/standard equipment for all departures, excluding 11/12 February 2012 and 31 March/1 April 2012.  Offer cannot be combined with any other offer.  Carriage not available on low cost flights. Offer is subject to availability and change.
2) Visit the Chill Factore, quoting the special Crystal promotional code, CRYSTAL241, for buy-one-get-one-free lift passes or airboarding sessions.  Must be booked and taken by 30 June 2011.

Offer cannot be used in conjunction with any other offer, including additional membership discounts and family passes. Subject to availability and change. There will be a £2.99 fee if booking by phone.

Crystal travel shop exterior


Get in touch

Read all about the happenings at the new Crystal Travel Shop on the Crystal website
For more about the Chill Factore, visit their website

To contact the Crystal Team at the Chill Factore please use the details below. The team will be happy to help and look forward to meeting you soon.

Crystal Travel Shop Opening times:

Monday – Friday: 10.00am – 8.00pm
Saturday: 10.00am – 6.00pm
Sunday: 11.00am – 5.00pm

Telephone: 0161 749 2277

What do you think about the new shop? Would you like to see a Crystal Travel Shop at your local ski slope? Leave us your thoughts with a comment below, or join the the conversation on our facebook page.


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