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Grand Hotel Paradiso

in , Italy
  • Essentials

      • Virtually ski-in, ski-out, 2 minutes' walk to the gondola up to the Presena glacier.
      • New for Winter 18/19, wine and soft drinks included with dinner and one visit to the Italian a la carte restaurant (to be booked locally).
      • Spa area with saunas, steam room, fitness centre and hot tub.
      • Crystal Childcare available in the hotel for children aged 6 months to 8 years on selected season dates.
    • Property Type

      Hotel

    • Tourist tax payable locally

      There is no tourist tax for this accommodation.

    • Board basis

      Half board

    • Suitable for those with reduced mobility

      No

    • Official Rating

      HHHHH

    Customer ratings

    • Holiday Overall Rating
      84%
    • Accommodation Rating
      79%
    • Food Quality Rating
      64%
  • So what's it like?

    The Grand Paradiso is a high-quality hotel in an ideal location. Just behind the building is the Serodine chairlift, giving access to the south-facing beginner slopes and linking to the Ponte di Legno gondola, while a two-minute walk over the road is the Paradiso gondola, which whisks you up to the Presena glacier.

    The hotel itself is second to none in Passo Tonale. Its warm, contemporary rooms are tastefully furnished with natural stone and wood to create a cosy mountain atmosphere, while the communal areas are subtly stylish with great views of the valley. There are two onsite restaurants where guests can enjoy their evening meals. The main restaurant serves a range of fine local foods and regional wines – with the bar downstairs having separate areas dedicated to different Italian tipples – while the Pasta & Pizza à la carte restaurant (one visit per week is included on half-board, drinks not included) serves up classic favourites - just like it says on the tin. In addition to this, there's a brand-new bar for Winter 18/19, with warm and cosy seating areas for a chilled-out evening indoors.

    There’s a wellness centre with a grotto-style indoor swimming pool and hot tub, alongside a multitude of treatment rooms, saunas, special showers and a steam room to relax in (local charges apply). Alternatively, you can hit the fully-equipped gym, or have some fun in the games room. There's a heated boot room with your own allocated locker, plus ski hire is on-site, so no need to lug your equipment around town.

    If you've got the little ones in tow, they'll be well looked after in our Crystal Pepi Penguin Nursery or Beanie Bear Club, which are based in the hotel. Your kids will have trampolines, soft play and any number of games to play with when they're not out in the snow.

    The rest of town is a short walk or free public ski bus away, but with so much to do in the hotel and at your doorstep, you'll really have no need to go any further.

    Location

    · virtually ski-in, ski-out · 1 minute's walk to the chairlift · 2 minute's walk to the gondola · 10 minutes' walk to the ski school · 10 minutes' walk to the resort centre · 1 minute's walk to the free shuttle bus stop

    map Expand map

    Location

    Rooms

    All rooms have a satellite TV, telephone, hairdryer, minibar and safe. Cots are available on request.

    Single room (ground floor) - sleeps 1: single bed, private shower and WC.

    Single room - sleeps 1:
    single bed, private shower and WC.

    Twin room (ground floor) - sleeps 2-4: twin beds or double bed, extra single or double sofa bed when booked for three or four people, private shower and WC.

    Twin room - sleeps 2:
    twin beds or double bed, private shower and WC.

    Quad room - sleeps 2-4: twin beds, two single beds, private shower and WC.

    Quad mezzanine room - sleeps 2-5: split-level room with a double room on entry level and a triple room with three single on the mezzanine level, private shower and WC.

    Deluxe twin room (ground floor) - sleeps 2: twin beds, private shower and WC.

    Deluxe twin room - sleeps 2-3: twin beds, extra single bed when booked for three people, private shower and WC.

    Deluxe twin room with balcony - sleeps 2-4: twin beds, extra single or double sofa bed when booked for three or four people, private shower, WC and balcony.

    Junior suite (ground floor) - sleeps 2-3: twin beds, extra single sofa bed when booked for three people, private shower and WC.

    Junior suite - sleeps 2-3: twin beds, extra single or double sofa bed when booked for three or four people, private shower, WC and balcony.

    Suite (ground floor) - sleeps 2-3: twin bedroom, living room with single sofa bed, private shower and WC.

    Suite - sleeps 2-4: twin bedroom, living room with single or double sofa bed, private bath, shower, WC and balcony.

    Princess suite - sleeps 4: two twin bedrooms, living room, two bathrooms with private whirlpool bath, shower, WC and balcony, plus tea and coffee making facilities. Some suites are spread over two floors, so not suitable for disabled people.

    Facilities

    · hotel bar · wellness centre with saunas, solariums, steam room, Kneipp bath, tropical aromatherapy showers and grotto style swimming pool (open 2pm-8pm, 16 years and over only) - €50 per room per week, or €15 per person per day) · fitness room · extra charge for massages and treatments · à la carte Pasta & Pizza restaurant · Crystal Childcare – Pepi Penguin Nursery (6 months-4 years) and Beanie Bear Club (4-8 years) · free WiFi throughout · games room · heated boot room with lockers · on-site ski hire · lifts · 123 rooms

    Please note: In the wellness centre, both swimming caps and flip flops must be worn (available for €3 each or €5 for both). Children aged 3-12 years of age can use pool between 2pm-5pm.

    Meals

    · extensive hot and cold buffet breakfast · buffet evening meals at the main restaurant with unlimited drinks between 7pm-9.30pm (wine, water and soft drinks only) · one meal per week at the Pizza & Pasta à la carte restaurant (must be booked locally - drinks not included) · Christmas and New Year gala dinners included (smart casual dress required)

    Please note: Men are required to wear long trousers and closed shoes for dinner.

    Special offers for Winter 19/20

    Wellness Offer

    Wellness centre with hot tub, Finnish sauna, aromatherapy, Kneipp bath, tropical showers (16 years and over only), steam baths, fitness centre and grotto-style pool open from 2-8pm is available at an extra cost (payable locally). €50 per room per week, or €15 per person per day (adults only) – includes bathrobe and pool towels, with one change per week. Terms and conditions apply. Prices are subject to change.

    Refundable deposit on arrival €10 per room for Wellness card, ski locker key and room key.

    Please note: Swimming caps and flip flops must be worn (available for €3 each) and either flip flops. Children aged 3-12 years of age can use pool between 2pm-5pm. Children under 3 years are not allowed to enter the pool area.

    Safety advice

    Please note that safety standards around balconies, railings and public walkways are different in Italy and may be lower or have ornamental features that you wouldn’t see in the UK or Ireland.

    For your own safety and that of everyone you’re travelling with, please make sure you take care not to lean on or over any railings. If you have children under 12 years, please make sure they’re supervised and not left alone at any time.

    The hotel corridors have some steps throughout, so it may not all be suitable for those with reduced mobility.

    Getting Here

    The driveway to the Paradiso is narrow, meaning our coach has limited access to it. Therefore, the coach will drop you at the bottom of the driveway, where you'll have less than a minutes' walk with your luggage to reception. Make sure you're wearing sturdy shoes, as it may be snowy underfoot.

    Families

    The Grand Hotel Paradiso is host to Pepi Penguin Nursery and Beanie Bear Club, which are open to all children staying at this hotel only.

    Pepi Penguin Nursery (6 months - 4 years) is run by our UK-qualified childcare staff and held in a dedicated room equipped with games and toys. Outdoor play included (weather and parental consent permitting).

    What's included:

    • Full day care from 8.30am to 5pm
    • 2-course hot lunch
    • Snacks and drinks throughout the day
    • A daily routine and activities report for your child
    Activities vary daily. We'll find time for stories, singing, arts and crafts including painting and collage making, plus messy play in the sand tray and free play with age-relevant toys set out for the children to choose what they want to do.

    We're also really keen to take in some fresh mountain air each day, so we aim to have an outdoor activity at least once a day – maybe snowy walks, a gondola ride or snow painting. And if your child is used to a sleep, we'll factor that in too.


    Beanie Bear Club (4-8 years) provides plenty of fun-filled days as our childcare staff offer a combination of care and skiing, which includes 6 x AM ski lessons, pick-up and drop-off from ski lessons, lunch and afternoon care by Crystal staff in the dedicated Beanie Bear Club room.

    What’s included:
    • Full day care from 8.30am to 5pm
    • 6 x AM ski lessons, ski school drop-offs and pick-ups*
    • Child skis, boots and helmet hire
    • 2-course hot lunch
    • Snacks and drinks throughout the day
    * Lift passes aren't included as each child's needs are different. If and when your child feels confident enough to use the lifts, you'll need to buy a lift pass locally.

    Activities vary daily – to include games, arts and crafts and storytime – and are often based around a theme.

    We're also really keen to take in some fresh mountain air each day, so we aim to have an outdoor activity at least once a day – maybe bus bingo, snowman competitions or a treasure hunt.

    Both Pepi Penguin Nursery and Beanie Bear Club operate for 6 days and must be pre-booked to guarantee a place. Evening clubs are also available at the Grand Hotel Paradiso to book in resort for an extra charge.

    All our staff are UK-qualified, English-speaking and first-aid trained, and have had DBS (Disclosure and Barring Service) and reference checks. And we prioritise maintaining the correct adult:child ratios.

    Please note, all childcare is an extra charge and must be pre-booked to guarantee a place. In some instances, childcare does not extend the full length of the ski season. Please contact the sales team for additional information.

Holiday features

Exclusive to Crystal

This accommodation is only available through brands operated by TUI Travel PLC in the UK including Crystal.

Doorstep skiing

Step straight onto the slopes from your hotel and avoid any awkward ski bus transfers.

Best for groups

The best accommodation for groups, helping you make the most of your holiday with friends and family.

Gym and fitness centre

There's a gym or fitness centre available here.

WiFi

WiFi is available at this accommodation.

Best for families

A great choice for families, geared to make life easier for parents - and more fun for kids. Featuring one or more of the following: family rooms, free child places, kids clubs and one-parent savers.

Indoor pool

This hotel has an indoor pool.

Board basis

Half board

Half board includes breakfast and evening meal.

Suitable for those with reduced mobility

Non-Adaptive

This holiday is not generally suitable for customers with reduced mobility. However, we do have a selection of Adaptive ski holidays available.

If you have specific accessibility requirements, please contact us at crystaladaptive@tui.co.uk or on 020 8939 0463.

Ratings

With all the various national tourist boards applying widely varying criteria to hotel ratings, the whole question of international hotel grades has become confused. We have therefore applied our own 'rating', representing the general standards of that country in order that fairer comparisons can be made.

Please note: rating may differ from the official star rating of the local tourist board. Our classifications take into account not only the basic facilities, but also the location, leisure facilities, general character and atmosphere of the hotel, as well as customer feedback. Chalet ratings give comparisons with other chalets but do not provide like for like comparisons with the ratings of full service hotels.

Best deal for this accommodation

Ratings

With all the various national tourist boards applying widely varying criteria to hotel ratings, the whole question of international hotel grades has become confused. We have therefore applied our own 'rating', representing the general standards of that country in order that fairer comparisons can be made.

Please note: rating may differ from the official star rating of the local tourist board. Our classifications take into account not only the basic facilities, but also the location, leisure facilities, general character and atmosphere of the hotel, as well as customer feedback. Chalet ratings give comparisons with other chalets but do not provide like for like comparisons with the ratings of full service hotels.

Your package price and availability

Our website's prices and flight, accommodation and room availability are updated every morning. To calculate average price per person, applicable discounts are subtracted from your total cost, which is then divided by the number of adults and children (excluding infants). A full price breakdown can be viewed on the payment page.

In some circumstances, prices and availability may update during the day so you may find price/availability differences later in the booking process.

This is usually due to high demand for the selected holiday. Should you have any issues with this, please contact us or see here for more information.

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