Grand Hotel Paradisoin , Italy
- Virtually ski-in, ski-out, two minutes' walk to the cable car up to the Presena glacier.
- Modern and stylish design, with views of both sides of the valley.
- Pool and spa area with saunas, steam room, fitness centre and hot tub (2-8pm).
- Large bar, cafe, games room and free WiFi throughout.
- Crystal's own Pepi Penguin Nursery and Whizz Kids Club based in hotel.
Tourist tax payable locally
There is no tourist tax for this accommodation.
Holiday Overall Rating
Food Quality Rating
So what's it like?
The Grand Hotel Paradiso combines exceptional service and high-quality accommodation with an ideal location for the slopes. Just behind the hotel is the Serodine chairlift, giving access to the south-facing beginner slopes and linking to the Ponte di Legno gondola, while a two-minute walk over the road is the Paradiso gondola, which whisks you up to the Presena glacier.
The hotel itself is second to none in Passo Tonale. Its warm, contemporary rooms are tastefully furnished with natural stone and wood to create a cosy mountain atmosphere, while the communal areas are subtly stylish with great views of the valley. The restaurant serves a range of fine local foods and regional wines, with the bar downstairs having separate areas dedicated to different Italian tipples.
There’s a grotto-style indoor swimming pool and hot tub, alongside a multitude of treatment rooms, solariums, saunas, special showers and a steam room to relax in. Alternatively, you can hit the fully-equipped gym, or have some fun in the games room. There's a heated boot room with your own allocated locker, plus ski hire is on-site and next door, so no need to lug your equipment around town.
If you've got the little ones in tow, they'll be well looked after in our Crystal Pepi Penguin Nusery or Whizz Kids Club, which are based in the hotel. Your kids will have bouncy castles, trampolines, soft play and any number of games to play with when they're not out in the snow.
The rest of town is a short walk or free bus away, but with so much to do in the hotel and at your doorstep, you'll really have no need to go any further.
£50 off per person
· virtually ski-in, ski-out · 1 minute's walk to the chairlift · 2 minute's walk to the gondola · 10 minutes' walk to the ski school · 10 minutes' walk to the resort centre · free shuttle bus from outside the hotel
All rooms have a satellite TV, telephone, hairdryer, minibar and safe. Suites also have tea and coffee making facilities. Cots are available on request.
Single room - sleeps 1: single bed, private shower and WC.
Single room (ground floor) - sleeps 1: single bed, private shower and WC.
Twin room - sleeps 2-4: twin beds, extra single or double sofa bed when booked for three or four people, private shower and WC.
Twin room (ground floor) - sleeps 2-4: twin beds, extra single or double sofa bed when booked for three or four people, private shower and WC.
Quad room - sleeps 2-4: twin beds, two single beds, private shower and WC.
Quad mezzanine room - sleeps 2-5: split-level with double bed, three single beds, private shower and WC.
Deluxe twin room (ground floor) - sleeps 2-4: twin beds, private shower and WC.
Deluxe twin room - sleeps 2-4: twin beds, extra single or double sofa bed when booked for three or four people, private shower and WC.
Deluxe twin room - sleeps 2-3: twin beds, extra single sofa bed when booked for three people, private shower, WC and balcony.
Deluxe twin room - sleeps 2-4: twin beds, extra double sofa bed when booked for four people, private shower, WC and balcony.
Junior suite (ground floor) - sleeps 2-3: twin beds, extra single sofa bed when booked for three people, private shower and WC.
Junior suite - sleeps 2-3: twin beds, extra single sofa bed when booked for three people, private shower and WC.
Junior suite - sleeps 2-4: twin beds, extra single or double sofa bed when booked for three or four people, private shower, WC and balcony.
Suite (ground floor) - sleeps 2-3: twin bedroom, living room with double sofa bed, private bath, shower and WC.
Suite - sleeps 2-3: twin bedroom, living room with double sofa bed, private bath, shower and WC.
Suite - sleeps 2-4: twin bedroom, living room with double sofa bed, private bath, shower, WC and balcony.
Princess suite - sleeps 4: two twin bedrooms, living room, two bathrooms with private bath, shower, WC, a hot tub and balcony.
· hotel cafe bar · Vinae Stila Francia Corta bar (4pm-2am) · indoor pool (2pm-8pm, children allowed 2pm-4.30pm only, must wear swimming cap - available for €3) · wellness centre with saunas, solariums, steam room, Kneipp bath, tropical aromatherapy showers and fitness room (extra charge, 2pm-8pm, must be over 18 years) · extra charge for massages and treatments · Crystal Pepi Penguin Nursery and Whizz Kid Club · free WiFi throughout · games room · heated boot room with lockers · on-site ski hire · lifts · 123 rooms
· extensive hot and cold buffet breakfast · buffet evening meals · early evening meals available for children · Christmas and New Year gala dinners included (smart casual dress required)
Please note: Men are required to wear long trousers for dinner.
Special offers for Winter 17/18
Wellness centre with indoor pool, whirlpool, finnish sauna, aromatherapy, kneipp, tropical showers, steam baths and fitness. Open from 2-8pm (children <12 years ar only allowed from 2-5pm). Wellness Centre is at cost and bookable locally. €50 per week per room or €15 per person per day (adults only, children <12 years are free when adult buys daily entrance) including bathrobe, slippers, pool towels with one change per week. Terms and conditions apply. Prices are subject to change.
Refundable deposit on arrival €10 per room for Wellness card, ski locker key and room key.
Please be advised that safety standards with regards to balconies differ in Italy and on occasions you may be allocated a room whereby the balcony is lower than we would expect in the UK and Ireland.
For your own safety, please ensure that you take care when on the balcony and do not lean on or over the railings. If you have children below the age of 12 in your party, please ensure they are supervised and not left unattended at any time.
The driveway to the Paradiso is narrow, meaning our coach has limited access to it. Therefore, the coach will drop you at the bottom of the driveway, where you'll have less than a minutes' walk with your luggage to reception. Make sure you're wearing sturdy shoes, as it may be snowy underfoot.
New for Winter 17/18
The Grand Hotel Paradiso is host to our Pepi Penguin Nursery and Whizz Kids Club from Winter 17/18. Both clubs are only available to customers staying at the Grand Hotel Paradiso and are available from 23 December 2017.
The Pepi Penguin Nursery (6 months - 4 years) is run by our UK-qualified childcare staff and held in a dedicated room with games and toys. Outdoor play included (weather and parental consent permitting).
- Full day care from 8.30am to 5pm
- 2-course hot lunch
- Snacks and drinks throughout the day
- A daily routine and activities report for your child
We're also really keen to take in some fresh mountain air each day, so we aim to have an outdoor activity at least once a day – maybe sledging, snowy walks, a gondola ride or snow painting. And if your child is used to a sleep, we'll factor that in too.
The Whizz Kids Club (4-11 years) provides plenty of fun-filled days as our childcare staff offer a combination of care and skiing with Whizzclusive, which includes 6 x AM ski lessons, pick-up and drop-off from ski lessons, lunch and afternoon care by Crystal staff in the dedicated Whizz Kids club room.
- Full day care from 8.30am to 5pm
- 6 x AM ski lessons, ski school drop-offs and pick-ups*
- Child skis, boots and helmet hire
- 2-course hot lunch
- Snacks and drinks throughout the day
- Lift passes aren't included as each child's needs are different. If and when your child feels confident enough to use the lifts, you'll need to buy a lift pass locally.
Activities vary daily – to include games, arts and crafts and storytime – and are often based around a theme.
We're also really keen to take in some fresh mountain air each day, so we aim to have an outdoor activity at least once a day – maybe sledging, bus bingo, snowman competitions or a treasure hunt.
Evening clubs are also available for customers staying at the Grand Hotel Paradiso. You can book in resort for an extra charge of £80 for 6 evenings.
All our staff are UK-qualified, English-speaking and first-aid trained, and have had DBS (Disclosure and Barring Service) and reference checks. We prioritise maintaining the correct adult:child ratios.
Please note: All childcare is an extra charge and must be pre-booked to guarantee a place. In some instances, childcare does not extend the full length of the ski season. Please contact the sales team for additional information.
Spa and wellness facilities
There's a range of spa treatments and facilities available here - things like pools, hot tubs and massages. Have a look at the hotel description for more details.
Exclusive to Crystal
This accommodation is only available through brands operated by TUI Travel PLC in the UK including Crystal.
Step straight onto the slopes from your hotel and avoid any awkward ski bus transfers.
Best for groups
The best accommodation for groups, helping you make the most of your holiday with friends and family.
Gym and fitness centre
There's a gym or fitness centre available here.
WiFi is available at this accommodation.
Best for families
A great choice for families, geared to make life easier for parents - and more fun for kids. Featuring one or more of the following: family rooms, free child places, kids clubs and one-parent savers.
This hotel has an indoor pool.
Half board includes breakfast and evening meal.