Paying for your holiday
Ways to pay
Online – available 24/7
You can pay online by debit or credit card. You’ll need your
- Booking reference
- Lead passenger name
- Departure date
You can pay by debit or credit card by calling 020 8610 3123.
Please note that there is no charge for payment by credit card or debit card.
Please note that if you wish to pay by personal cheque, we must receive this at least 7 working days prior to the due date.
Cheques should be made payable to ‘TUI SKI’ and sent to: Revenue Department, Jetset House, Church Road, Lowfield Heath, Crawley, West Sussex RH11 0PQ.
Deposits, cancellations and payment dates
When you book your holiday with us, you will be required to pay our standard deposit of £100 per person.
In addition where we use EasyJet (EZY), FlyBe (BE), Air Transat (TS) or Jet2 (LS) we will need to take the cost of the flight as an addition to the standard deposit above. The deposit amount charged will vary depending on departure date, route and date of booking and reflects the non-refundable nature of the flight cost for these airlines. You will be advised of the applicable deposit amount prior to confirming the holiday.
Some airlines that require instance ticketing will require a higher deposit than mentioned above. You will be advised of this throughout the booking process.
If you book your holiday within twelve weeks of departure, you'll need to pay the full amount at the time of booking.
Within two days of booking, we'll send you a confirmation invoice via email. This will let you know the remaining balance of your holiday. You will need to pay this at least twelve weeks before your holiday when we will send you a last invoice. If you don't, your booking can be cancelled and you could be charged the amount as stated in your last invoice.