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Amendments and cancellations

What to do if you need to change your holiday details

We know that once you've made a holiday booking with us, for whatever reason you may have to amend or cancel your booking.

It’s easy and convenient to update your booking if you need to. You can manage your booking online or give us a call. If you made your booking with one of our Crystal Hubs at the indoor snow centres please contact them directly and they’ll be happy to help.

For details regarding the costs associated with amendments and cancellations, please read Section 5 of Our Agreement With You in our terms and conditions carefully.